At Aaryarudraksha, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your purchase, we are here to help. Please read our refund and return policy below for detailed information.
Return Policy
Eligibility for Returns
- Items must be returned within 7 days from the date of purchase.
- Items must be unused, in the same condition that you received them, and in their original packaging.
- A receipt or proof of purchase is required to process your return.
Non-Returnable Items
- Gift cards
- Downloadable software products
- Some health and personal care items
- Customized or personalized items
How to Initiate a Return
- Contact Us: Email our customer service team at info@aaryarudraksha.com or call us at +91 80856 58901 to initiate a return. Please provide your order number and reason for the return.
- Return Authorization: We will provide you with a Return Authorization Number and detailed instructions on how to return your item(s).
- Shipping: Pack your items securely and include all original packaging, accessories, and documentation. Ship your return to the address provided by our customer service team.
Refund Policy
Eligibility for Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 to 7 days.
Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at info@aaryarudraksha-com
Exchange Policy
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@aaryarudrakshaand send your item to:
- Flat No. 6, Motkari Empire Sangeet Park Jebel, Govind Nagar, Nashik – 422009 Maharashtra, India Phone: +91 80856 58901 Email: info@aaryarudraksha.com
- Sign Up For Newsletters
- Get E-mail updates about our latest shop and special offers.
Return Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
- If you received a damaged or defective item, please contact us immediately at Info@aaryarudraksha.com with details of the product and the defect. We will provide a resolution as soon as possible.
Contact Us
If you have any questions regarding our refund and return policy, please contact us at:
- Email: Info@aaryarudraksha.com
- Phone: +91 80856 58901
- Address: Flat No. 6, Motkari Empire Sangeet Park Jebel, Govind Nagar, Nashik – 422009 Maharashtra, India
Thank you for shopping with Aaryarudraksha! We appreciate your business and are committed to ensuring your satisfaction.
